Privacy Policy
We respect your privacy. This policy explains what information we collect, how we use it, who we share it with, and the choices you have.
Information we collect
- Information you provide — when you request a quote, schedule service, or contact us: your name, business/organization, email, phone number, service address, details about your kitchen exhaust/hood system, and any message content.
- Payment information — processed by our payment provider (Stripe). We do not store full card numbers on our systems.
- Financial account information via Plaid — if a financial account is connected through Plaid, Plaid collects and provides financial data (such as account and transaction information) to us on your or our behalf. Your use of Plaid is governed by Plaid's End User Privacy Policy (plaid.com/legal).
- Information collected automatically — basic device, log, and usage data, and cookies or similar technologies used to operate and improve our website. [Update this line to match the analytics/cookies you actually use, or remove it if none.]
How we use information
- Provide, schedule, and perform our services.
- Process payments and manage invoicing and our business financials.
- Communicate with you about quotes, appointments, and service.
- Operate, maintain, and improve our website and business.
- Comply with legal, tax, and regulatory obligations.
How we share information
We do not sell your personal information. We share it only with:
- Service providers that operate our business under contract — including Stripe (payments), Plaid (financial account connectivity), Supabase (data hosting), and Vercel (application hosting)[, and [analytics provider] if used].
- Legal and safety — when required by law, regulation, or legal process, or to protect our rights, property, or safety.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.
Data retention
We retain personal information for as long as needed to provide our services, operate our business, and meet legal, tax, and accounting obligations, after which it is deleted or anonymized.
Data security
We use administrative and technical safeguards to protect personal information, including encrypted transmission (TLS), encryption at rest through our data providers, restricted and authenticated access, and delegation of sensitive payment and banking functions to specialized providers (Stripe, Plaid). No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your privacy rights (California residents)
If you are a California resident, you have the right to request access to, or deletion or correction of, the personal information we hold about you, and to not be discriminated against for exercising these rights. We do not sell or "share" personal information for cross-context behavioral advertising. To exercise a right, contact us at the email below; we may need to verify your identity before responding.
Cookies
[If you use cookies/analytics, describe them here and how to opt out. If you do not use non-essential cookies, state that only essential cookies are used.]
Children's privacy
Our website and services are directed to businesses and are not intended for children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The "Effective date" above reflects the latest version, and material changes will be posted on this page.
Contact us
Boh Kitchen Systems, LLC (AFS Hood Cleaning) 9727 Business Park Dr. Suite D, Sacramento, CA 95827 Email: alex@boh.ai